How to Change or reset your Dropbox password 2021
If you forget your Dropbox password, you can reset it on the dropbox.com login page.
If you know your password but want to change it, you can reset it in your account settings.
When you reset your password, you remain logged in on all other paired devices.
Password reset on the login page
To reset your Dropbox password when you have access to the email address associated with your account:
1-Go to dropbox.com.
2-Click connect.
3-Click Forgot your password? Below the call button.
4-Enter the email address used when creating the account. Dropbox will then send a password reset link to that address.
5-Click on the link in the email to create a new password.
Reset the password in your account settings
To change your password when you log in to dropbox.com:
1-Log in to dropbox.com.
2-Click on your avatar (your profile picture or your initials) in the upper right corner.
3-Click Settings.
4-Click on the Security tab.
5-Click Change Password.
6-Enter the email address used when creating the account. Dropbox will then send a password reset link to that address.
7-Click on the link in the email to create a new password.
Troubleshoot Dropbox password change problems
Why did I not receive a password reset email?
If you haven't received the password reset email, check your spam folder. If the email is not present, add no-reply@dropbox.com to your contacts or address book, then repeat the password reset steps.
Can I change my password without accessing the email address associated with my account?
If you forgot or can't access the email address associated with the account, learn how to sign in to Dropbox without accessing your email address.
What do I do if my Dropbox password has expired?
If your password has expired, follow the update procedure in this article.
Why can't I change my Dropbox Business password?
If you are a member of the Dropbox Business team, ask the admin for help.
Can I contact Dropbox support for help in resetting my password?
If you've tried each of the reset options and troubleshooting steps above and can't fix them, Dropbox support should be able to help. For support options that apply to your account, visit dropbox.com/support or ask the community for help.
